• Bijoux Furs's("Bijoux Furs's "we" "us") website(s) (our "Site" or "Sites") and related services are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our Sites (collectively, the "TOS"). Please read the TOS carefully before placing any orders on www.BijouxFurs.com. We recommend you should keep a copy of the TOS for future reference.
Bijoux Furs is a trading name of Bijoux Furs Limited, a company registered in England and Wales under registration number 11790913. Our registered address is Bijoux Furs Ltd, PO Box 4457, Hornchurch, London, RM12 9GZ.
    • In particular, we wish to draw your attention to our policies relating to the terms of purchase within the TOS and our Privacy Policy. If you are under 16 you must let your parent or guardian know about Bijoux Furs’s Privacy Policy before you register to use this Site or any of this Site's services. We reserve the right to only accept orders from those over 18 however. 
We may modify the TOS from time to time. Please read the TOS and check back often. If you do not agree to any change to the TOS then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
      • Eligibility to purchase
      • Products & Services
      • Pricing policy
      • Acceptance of your order
      • Payment
      • Promotion codes
      • Insurance and delivery
      • Returns and Exchanges
      • Intellectual property rights
      • Content
      • No commercial use
      • Your activity
      • Third party sites
      • Your rights
      • Limits on our liability
      • Compensation
      • Our relationship
      • No waiver
      • Complaints and governing law
      • Subscription Terms & Conditions for Bijoux Furs

    • ELIGIBILITY TO PURCHASE
      • In order to make purchases on the Site, you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
The Site is available only to individuals and others who meet the Bijoux Furs terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to Bijoux Furs, whose applications are acceptable to Bijoux Furs and who have authorized Bijoux Furs to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. In addition, Bijoux Furs reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.
 By making an offer to purchase merchandise you expressly authorize us to perform credit checks and where Bijoux Furs feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.
Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. 
Please refer to our Privacy Policy for further information about how we use your data.


    • PRODUCTS & SERVICES
      • Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
      • We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
      • Some colours on our colour chart will shed more than others, the lighter shades shed a little more due to the lower dyeing temperatures used. Please refer to our Care & Storage instructions for further details. 
      • We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
      • We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

    • PRICING POLICY
      • Prices shown on the Site are in GBP and are inclusive of VAT at the applicable rate unless you have selected an alternative country where VAT is not chargeable.
All prices and offers remain valid as advertised from time to time. The GBP price of a product displayed on the Site at the time the order is accepted will be honoured, except in cases of patent error. 
From time to time, prices are subject to change in response to currency exchange rate changes, markdowns and other commercial factors. The price applicable to your order will be the price current at the time your order is accepted. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion. 
If you are a customer whose credit/debit card is not denominated in Sterling, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

    • ACCEPTANCE OF YOUR ORDER
      • Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.
Unless you cancel your order, acceptance of your order and completion of the contract between you and Bijoux Furs will be completed when we email you to confirm the goods have been dispatched. The sale contract is therefore concluded in London, England and the language of the contract is English. Neither our third party payment processor nor our nominated courier has the authority to accept an order on behalf of Bijoux Furs.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the TOS. 
We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun. 
Whilst every effort is made to make sure details on our website are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfil an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.

    • PAYMENT
      • We accept Visa, MasterCard, American Express, Maestro and any other methods which may be clearly advertised on the Site from time to time. You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to BijouxFurs.com Payment will be debited and cleared from your account upon dispatch of your order by Bijoux Furs. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Bijoux Furs, we will not be liable for any delay or non-delivery.
We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered Bijoux Furs user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.
To help ensure that your shopping experience is safe, simple, and secure, Bijoux Furs uses Secure Socket Layer (SSL) technology.
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

    • PROMOTION CODES
      • Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers and must be redeemed by the date published, if provided.

    • INSURANCE AND DELIVERY
      • You will own the goods on and from the later of the point in time when: (a) we receive payment in full, or (b) we deliver the goods to you. Bijoux Furs insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Bijoux Furs and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you gave us.
Please note, that if no signature is collected, you agree to our terms and conditions and, confirm that Bijoux Furs can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery and take full responsibility for any loss or damage that may occur. On occasion, our courier may refuse to deliver your order if they are of the opinion that the shipping address is considered to be unsafe.
Please note that we aim to dispatch all orders within 5 - 7 days & 10 days during busy periods. Delivery times appearing on the site are estimates and are to be used as a guide only and commence from the date of dispatch. In any event, we will deliver the goods to you within 30 days of the day on which we accept your order. Bijoux Furs is not responsible for any delays caused by destination customs clearance processes.
If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel your order and we will give you a refund for any goods you have paid for but not received.


    • RETURNS AND EXCHANGES
      • You must request your exchange or return and send your unwanted items back to us within 7 days for a refund of the value of the item only, or an exchange on the same item in a different size, based on stock availability. If you wish to exchange your item for an alternative product, we suggest that you return it for store credit and purchase the new item separately.
 Please refer to our Returns & Exchanges policy for further information.
 Shipping is complimentary on the replacement item, but exchanges made to destinations outside of the UK will be processed for customs clearance and therefore any relevant import duty and tax charges will apply. See costs for Shipping and Returns.

Our policy 
Items should be returned unused and with all Bijoux Furs tags still attached. Returns that are damaged or soiled will not be accepted and will be sent back to the customer and/or a refund refused.
Where provided dust bags and leather tags should be included with your return.
 Please email CustomerCare@BijouxFurs.com if any of your purchases have been delivered without Bijoux Furs tags.
 All returns should be requested before you send your item(s) back to us to allow for easy identification and prompt processing. Unidentified returns will be returned to the sender.
 Returns will not be accepted if the tags have been removed and will be sent back to the customer.
 Faulty Goods are classified as faulty if they are not of satisfactory quality, fit for purpose or as described. Please note that items which are damaged or as a result of normal wear and tear; by accident; or through misuse will not be considered faulty.
If your item is faulty when you receive it, you can return it for a refund within 7 days from the date you received it.

      • Bespoke Items: Please note that as these items are made specifically for you we are unable to offer a refund once they have been made. Therefore please ensure that you are 100% happy with your custom order before you purchase. Quality and customer care is our business, so please make sure you contact us if you have any issues at CustomerCare@Bijoux Furs.com
      • REPEATED RETURNS
: We offer a flexible returns policy to make your online shopping experience even easier. We do monitor the number of returns made by customers, and continued returns will be flagged and may, at our discretion, lead to the closure of your Bijoux Furs account or future orders being refused.

      • Non-Bijoux Furs Returns:
 Please be aware that we will not be responsible for any items that are returned to us which were not purchased from Bijoux Furs. This includes personal items as well as items which may have been purchased from other third-party companies. These items are returned and then held by us entirely at your own risk. It is your responsibility to contact us in order to arrange their return. In such circumstances, we reserve the right to charge you an additional charge for this return. Please note that we will only ever be able to return the items to you, not to any third party company. Please also be aware that we make no commitment to hold these items for any set period of time, and so we reserve the right to dispose of these items as we deem fit.


    • INTELLECTUAL PROPERTY RIGHTS
      • Your use of the Site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including Bijoux Furs Software and all HTML and other code contained in this Site. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorized by Bijoux Furs and/or its third party licensors. Any reproduction or redistribution of the above-listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above-listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.


    • CONTENT
      • In addition to the Intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. Bijoux Furs tries to ensure that the information on this site is accurate and complete. Bijoux Furs does not promise that Bijoux Furs’s Content is accurate or error-free. Bijoux Furs does not promise that the functional aspects of the Site or Bijoux Furs’s Content will be error free or that this Site, Bijoux Furs Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.

    • NO COMMERCIAL USE
      • This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, data mine or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.


    • YOUR ACTIVITY
      • You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Site on a temporary or permanent basis.


    • THIRD PARTY SITES
      • We may include hyperlinks on this Site to other websites or resources operated by parties other than Bijoux Furs, including advertisers. Bijoux Furs has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

    • YOUR RIGHTS
      • You have certain rights under the law. In England these include:
        • That any products you order through this Site will be of satisfactory quality, fit for their intended purpose, and will conform to any description given on this Site;
      • Nothing in the TOS is intended to affect these rights. For more information about your rights contact your local Citizens Advice Bureau or Trading Standards Bureau. 


    • LIMITS ON OUR LIABILITY
      • We accept liability for death and personal injury arising from our negligence or that of our employees and agents. We do not seek to exclude our liability for fraudulent misrepresentation by us or our employees or agents.
 Nothing in this Agreement is intended to affect your rights under the law (see "Your Rights" above). 
If Bijoux Furs fail to comply with the TOS, we are responsible for loss or damage you suffer as a foreseeable result of us breaching the TOS. Loss or damage is foreseeable if it is obvious that it will happen or if, at the time the contract is made, both you and Bijoux Furs knew it might happen, for example, if you discussed it with us during the sales process. We will only be liable for loss or damage up to 150% of the total value of goods purchased. 
We are not responsible for losses not caused by our breach or negligence, indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us (for example, loss of profits or loss of opportunity). 
We are also not responsible for failure to meet any of our obligations under the TOS where such failure is due to events beyond our reasonable control. 


    • COMPENSATION
      • At our request, you agree to compensate us fully, defend us, and hold us Bijoux Furs harmless immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you, including the use by any other persons accessing this Site using your Internet account caused by your action or inaction.


    • OUR RELATIONSHIP
      • You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and Bijoux Furs as a result of the TOS or your use of this Site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of Bijoux Furs, and we shall not be liable for any representation, act, or omission on your part.


    • NO WAIVER
      • If you breach the TOS and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the TOS.


    • COMPLAINTS AND GOVERNING LAW
      • If you have a complaint about us email customercare@bijouxfurs.com giving full details including date of purchase and order reference number where applicable and your full name and address and contact details. The TOS together with all our policies and procedures will be governed by and construed in accordance with the English law and the relevant courts of England and Wales will have exclusive jurisdiction.
      • No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

      • SEVERABILITY 
If any of the terms within these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

      • LAW & JURISDICTION
 These Terms are governed by and construed in accordance with English law and subject to the exclusive jurisdiction of the English Courts.
RIGHTS TO VARY TERMS
 We retain the right to vary these Terms without notice to you. However any variation to these Terms shall be uploaded to http://www.bijouxfurs.com